Nafiz Sayed

Nafiz Sayed

Lead Specialist, High Value Key Accounts, Direct Sales at Grameenphone Ltd.
  • Bangladesh | Telecommunications
  • Current: Grameenphone Ltd
  • Previous: Grameenphone Ltd, Uttara Bank Ltd.

Summary

Objective: Seeking for a challenging position in the area of Banking/Financial Institution/Corporate Organization to broaden my educational & working experience. Want to be a part of the booming corporate organization sector of the country & willing to implement my educational knowledge and experience in the prospective corporation to contribute its endeavor.

Functional Summary:

Over Sixteen years of successful educational pursuit and Ten years of job experience in diversified fields with special emphasis on the following:

  •  Completed 60 credits out of 60 credits of Masters of Business Administration MBA, (Finance and Accounting) from The Peoples University of Bangladesh.
  • Completed 124 credits out of 124 credits of Bachelor (Honors) of Business Administration (BBA) certification from The Peoples University of Bangladesh.
  • Computer Trade Course Certificate under the “Ministry of Youth and Sports” with a grade of “A” completed in February 2002
  • Attended various seminars and workshops to the professional need.
  • Comprehensive knowledge of MS Word, MS Excel, MS Access, MS FoxPro.

Experience

Key Account Manager

Grameenphone Ltd

– Present (6 years)High Value Key Accounts, Direct Sales, Grameenphone Ltd.

Position: Key Account Manager for High Value Key Accounts, Lead Specialist, Direct Sales, Commercial Division, Grameenphone Ltd.

Duration: 01st Dec 2010 to till date.

Responsibilities:

  • Manage key interactions with the High value key accounts and establish the one point of contact.
  • Shape a sustainable relationship with the critical high value accounts of Grameenphone and increasing the account’s emotional costs of switching.
  • Gaining access to efficient technology and aimed to secure mutual growth with the high value customer.
  • Initiate firm-wide business initiative to achieve trusted advisor position.
  • Co-creating values in client’s business ensuring continuity of service.
  • Plan a wider and deeper chain of effectively managed relationships.
  • Better understanding of the customer value chain to ensure the total value delivery.
  • Strengthen customers business by helping them improving their competitive performance with costs effective solution.
  • Develop high value customer specific strategy, working closely with Product and other relevant teams to ensure sustainable business growth and GP dominance.
  • Closely work with Product, Technology and other relevant teams to develop and roll out high value specific solutions to ensure Key Accounts retention and drive short and long term business
  • Prepare and secure high value specific Trade Marketing budget from the overall Direct Sales Budget and plan and develop high value specific campaign, Trade Marketing and customer engagement activities road-map to ensure efficient utilization of the TM Budget.

   

Zone Manager

Grameenphone Ltd

(1 year)Dhaka

Position: Zone Manager, Direct Sales, Dhaka North Business Market.

Main Purpose of the position:

Ensure the accomplishment of:

  • Direct sales Target and other objectives (KPIs).
  • Corporate Sales market development in the relevant area.

Main Responsibilities and Tasks of the position:

  • Lead and develop an enthusiastic sales team.
  • Prepare territorial business plan for business market.
  • Ensure Sales Compliance.
  • Customer management.
  • Sales of subscriptions according to business target (Achieve group sales targets as per business plan).
  • Analyzed client portfolio, market competition and take aggressive actions.

   

Group Manager

Grameenphone Ltd

(1 year 10 months)Mymensingh

Main Purpose of the position:

Ensure the accomplishment of:

  • Direct sales Target and other objectives (KPIs).
  • Direct Sales market development in the relevant area.

Main Responsibilities and Tasks of the position:

  • Lead and develop an enthusiastic sales team.
  • Prepare territorial business plan for business market.
  • Ensure Sales Compliance.
  • Customer management.
  • Sales of subscriptions according to business target (Achieve group sales targets as per business plan).
  • Analyzed client portfolio, market competition and take aggressive actions.

   

Group Manager

Grameenphone Ltd

(1 year 5 months)Khulna

Main Purpose of the position:

Ensure the accomplishment of:

  • Direct sales Target and other objectives (KPIs) of SME.
  • SME market development in the relevant area.

Main Responsibilities and Tasks of the position:

  • Lead and develop an enthusiastic sales team.
  • Prepare territorial business plan for business market.
  • Ensure Sales Compliance.
  • Customer management.
  • Sales of subscriptions according to business target (Achieve group sales targets as per business plan).
  • Analyzed client portfolio, market competition and take aggressive actions.

   

Management Trainee

Uttara Bank Ltd.

(2 years 6 months)Dhaka

Responsibility:

Customer Service: From 27th May 2003 to 30th July 2003.

1. Opening of all kinds of accounts, issuance of Cheque Book and Dispatch outward.
2. Cheque/Instrument receive and maintenance of subsidiary Day Book.
3. Posting of all cheques and deposit vouchers of Current Savings, CC, Loan, STD account in computer.
4. Preparation of daily supplementary transaction sheet, audit report and monthly balancing etc.

Foreign Exchange Department: From 01 August 2003 to 4th Oct 2005:

i. L/C Proposal (Cash L/C & BB L/C).
ii. L/C opening voucher.
iii. Lodgment & Retirement of L/C.
iv. Various types of statements including Monthly Returns of Bangladesh Bank.
v. SWIFT operation.
vi. Foreign Remittance (issuing of FDD & FTT).
vii. Compliance of Zonal Office, Head Office, Bangladesh Bank Audit Report.

Education

The People’s University of Bangladesh
Master of Business Administration (MBA), Accounting and Finance, 3.41
2003 – 2004
Masters of Business Administration MBA, (Finance & Accounting):

  • Completed 60 credits out of 60 credits (required for Masters certification) The Peoples University of Bangladesh.
  • Achieved a CGPA of 3.41 out of 4.00 scale

The People’s University of Bangladesh
Bachelor of Business Administration (BBA), Marketing and Management, 3.60
1999 – 2003
Bachelor of Business Administration (Honors).

  • Completed 124 credits out of 124 credits (required for Bachelor Certification) From The Peoples University of Bangladesh.
  • Achieved a CGPA of 3.60 out of 4.00 scale.
  • Achieved merit scholarship in the summer semester,